Terms of Service

Last updated: December 24, 2025

Welcome to 5 Minute Mock. By accessing or using our AI-powered interview coaching platform, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account or using 5 Minute Mock, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our service.

2. Description of Service

5 Minute Mock provides an AI-powered interview coaching platform that includes:

• AI voice agents for mock interview practice
• Real-time interview simulations with behavioral questions
• Personalized feedback and coaching on your responses
• Progress tracking and performance analytics
• Community features for sharing interview questions

3. User Accounts

To access certain features, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Share your account credentials with others
• Attempt to reverse engineer or exploit the AI systems
• Upload malicious content or spam to community features
• Harass, abuse, or harm other users
• Circumvent any usage limits or access controls

5. Payments and Credits

5 Minute Mock uses a credit-based system:

• Credits are purchased in advance and used for interview sessions
• Credit prices are displayed at the time of purchase
• Credits do not expire and are non-transferable
• All purchases are final unless otherwise stated

6. Refund Policy

Due to the nature of our AI-powered service:

• Unused credits may be refunded within 30 days of purchase
• Credits that have been used are non-refundable
• Refund requests can be made by contacting support

7. Intellectual Property

The 5 Minute Mock platform, including all content, features, and functionality, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute any part of the service without our written consent.

8. User Content

When you submit content to our community features:

• You retain ownership of your content
• You grant us a license to display and distribute your content on the platform
• You are responsible for ensuring you have rights to share the content
• We may remove content that violates these Terms

9. AI-Generated Content

Our AI systems generate feedback and coaching content. Please understand that:

• AI-generated feedback is for educational purposes only
• It should not be considered professional career advice
• Results may vary based on individual circumstances
• We do not guarantee specific interview outcomes

10. Limitation of Liability

To the maximum extent permitted by law:

• We provide the service "as is" without warranties
• We are not liable for any indirect or consequential damages
• Our total liability is limited to the amount you paid us in the past 12 months

11. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

12. Termination

We may suspend or terminate your account if you violate these Terms. You may also delete your account at any time through your account settings.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by email or through the platform. Continued use after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration, except where prohibited by law.

15. Contact Us

If you have questions about these Terms, please visit our FAQ or contact us through the platform.